FAQ
What are the current COVID-19 restrictions?

The Left Bank Village is currently closed. This is due to concerns about the rising infection rate of Covid-19 cases in Herefordshire. We hope to re-open in the quieter New Year period

Do I need to book a table?

Yes. To visit The Left Bank Village at any time for food and drink, you must book a table in advance.
Be aware we quickly get booked up for Friday and Saturday nights, so you’re advised to book well in advance for these nights.
Click here to book a table

Can I specify where I’d like to sit?

When booking a table online, you can specify whether you’d like to be seated indoors or outdoors.
Further than that you cannot select where you’d liked to be seated.
However, at the gate you can request where you’d like to sit E.g. In De Koffie Pot, or in the Left Bank, or by a fire-pit

What happens upon arrival?

Upon arrival we will, in accordance with government Covid-19 guidance:
Request that you use the hand-santiser.
Encourage you to participate in the NHS track and trace system upon arrival. 
Ask for your name and phone number for our track and trace system.
Require you to wear a mask upon entry and wear it whenever you are at The Left Bank Village except for when you are seated e.g. you will be required to wear a mask when you visit the loos

Can I reserve a fire-pit?

Sorry, no. You cannot reserve a fire-pit, but we do have over 20 fire-pits to provide as much warmth to our outdoor customers as we can

How do I order food and drink?

Reducing the spread of Covid-19 is very important to us so we ask that our customers place their orders for food and drink via an app on their smart phones. If you find the app challenging to use, please persevere, almost everybody finds it really user-friendly once they’ve got used to it.
You can access this app once you are seated by scanning the QR code on the table. Please note, the food and drink app is called By Table, and is not to be confused with the system you originally used to book your table, that was called Open Table.
As soon as you’ve ordered on the app, the order will go through to the kitchen, so please do not place your order until you’ve arrived at The Left Bank Village

What happens if I am running late?

We will hold your table for 20 minutes if you are running late. After that your table may be given away

What is the disabled access at The Left Bank Village?

All spaces have slopes and lifts for disabled access

Do we accept cash payments?

Sorry, no. To reduce the spread of Covid-19, we only accept card payments

What are the opening times?

The Left Bank Village is currently closed. This is due to concerns about the rising infection rate of Covid-19 cases in Herefordshire. We hope to re-open in the quieter New Year period

What is the food wait time?

Wait time for a main course is on average 30-40 minutes. When you order your food and drink on the app, you can select normal wait time or that you are in a hurry or in no hurry for your food

Where is the nearest car parking?

Here are some of the closest car parks (See the map for more options):
Bridge Street
Wye  Street
St Martin Street – EV charging point
Berrington Street
Little Berrington StreetCar parking locations near The Left Bank Village in Hereford

Can children visit The Left Bank Village?

Yes, children can visit The Left Bank Village at any time, as long as they are accompanied by a parent or appropriate guardian. This is on the assurance that the adult does not purchase alcohol for that child. We are sorry but for health and safety reasons children are not allowed in the Charles’ Bar or on the Charles’ Bar Roof Terrace

Are dogs allowed at The Left Bank Village?

Yes we are dog friendly! Dogs are allowed in all parts of The Left Bank Village

Do I need to print my ticket for live events?

No need, we are against unnecessary printing! Just bring some ID and say your name on the door

What classes and clubs happen at The Left Bank Village?

View our events calendar here

How do I find out what live music is on at The Left Bank Village?

View our events calendar here

How do I enquire about holding a private event at The Left Bank Village?

Visit our contact page